Solutions

Vehicle hire & fleet support

Short and longer-term hire of cars, vans, trucks, buses, minibuses, municipal and specialist vehicles for public bodies and businesses, covering fleet downtime, seasonal peaks and new services, with maintenance, replacement vehicles and clear reporting.

Fleets rarely have exactly the vehicles they need. Owned vehicles go off the road for repairs, older minibuses become unreliable, and services take on work that needs extra vans for a few weeks or a few months. Hiring is the right answer, but managed badly it becomes a patchwork of bookings, unclear costs and vehicles returned with disputes about damage.

We run vehicle hire as a managed service through our operations business. Departments request what they need, vehicles are delivered and collected with photo-evidenced condition checks, replacements are arranged when something goes wrong, and every hire is visible in one report with its cost, purpose and purchase order.

Who this is for

Local authority fleet and transport teams covering vehicles off the road
Council service areas needing minibuses or vans for a period
Public bodies and contractors mobilising new services
Businesses needing short-term cars, vans, trucks or minibuses

Scope

What the solution covers

Cars

Small, medium and large cars, estates, SUVs, people carriers, and electric and hybrid cars for pool, staff and replacement use.

Vans and light commercials

Panel vans, crew vans, tippers, dropsides, 4x4 utility vehicles, welfare vans and specialist conversions.

Trucks, municipal and specialist vehicles

Trucks and trailers, sweepers, gully tankers, refuse vehicles, refrigerated vehicles and electric options.

Buses, coaches and minibuses

Passenger vehicles for community transport, schools and day services, including accessible vehicles and cover when owned vehicles are off the road.

Short and longer-term hire

Daily and weekly hire for urgent cover, and monthly hire for longer repairs, pilots and new contracts, with straightforward extension.

Delivery and collection

Vehicles delivered to and collected from your depots or sites, with handover times agreed in advance.

Condition checks with evidence

Photo-evidenced condition checks and mileage recorded at handover and return, so damage and fuel are never a matter of opinion.

Breakdown and replacement

Breakdown cover on every vehicle and a replacement arranged when a hired vehicle is off the road.

Booking and reporting

A single booking route for every department, with each hire logged against requester, cost centre and purchase order, and regular reports on spend and duration.

Delivery

How we deliver it

This describes how we run work of this type. It is method, not a completed contract.

1
Request
The department submits the vehicle type, dates, location and cost code through one booking route, and receives a confirmation with the vehicle and rate.
2
Driver and compliance checks
Driver details confirmed against the agreed policy, including licence checks and the correct entitlement for minibuses, before the vehicle is released.
3
Delivery and handover
The vehicle is delivered, checked with the driver, and its condition, mileage and fuel recorded with photographs.
4
On hire
Breakdown cover and a named contact throughout, with extensions or early returns handled on request.
5
Collection and close
The vehicle is collected, checked against the handover record, and the hire closed with any charges evidenced.
6
Reporting and review
Monthly reporting of hires by department, vehicle type, duration and cost, reviewed with the fleet team to spot where hiring could be reduced or owned vehicles replaced.

Relevant capability

What we bring from our own products

Full vehicle and equipment range

Every type of commercial vehicle and equipment we hire, with fleet management and engineering maintenance alongside.

Our own operations

Our operations team runs nationwide transport and multi-site programmes, with delivery scheduling and a single point of contact.

Proof of delivery in Loaditude

Our own transport software provides driver-app proof of delivery, live status and a client portal, which we use to evidence handovers and collections.

Reporting built in

Every hire is recorded against requester, cost centre and purchase order, so monthly reports come straight from the booking records.

Risks we plan for

Service disruption when a vehicle fails: Breakdown cover on every vehicle and a replacement arranged through a named contact.
Damage and fuel disputes: Photo-evidenced condition, mileage and fuel records at both handover and return.
Uncontrolled spend across departments: One booking route, purchase orders on every hire and monthly spend reporting by department.
Drivers without the right entitlement: Licence and entitlement checks against the agreed driver policy before every release.

Standards

Licence and entitlement checks before release
Breakdown cover on every vehicle
Photo-evidenced handover and return
Purchase order on every hire
Monthly spend and utilisation reporting
Single named account contact

FAQ

Questions buyers ask

Can you supply vehicles at short notice?

Urgent requests are handled through the same booking route, with the vehicle type, location and timing confirmed back to the requester. Lead times for each vehicle type are agreed in the contract.

What happens if a hired vehicle breaks down?

Every vehicle has breakdown cover, and a replacement is arranged through your named contact so the service can carry on.

How are damage charges handled?

Condition, mileage and fuel are recorded with photographs at handover and return. Any charge is shown against those records, so it can be checked rather than argued.

Can different departments book under one contract?

Yes. Each department books through the same route against its own cost centre and purchase order, and reporting is available both by department and for the contract as a whole.

Related services

Services behind this solution

Operations & logistics services

Storage, kitting, nationwide transport, installation, vehicle and equipment hire, fleet maintenance and rollout management, delivered by our own operations team.

Learn more

Hosting, support & managed services

UK hosting, monitoring, security patching and a service desk with agreed response times, for the systems we build and the ones you already run.